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What is the contact number of the Customs Call Centre?
Answer:
The contact number of the Customs Contact Centre is +65 6355 2000.
Our operating hours are from 8am to 6pm (Monday to Friday) and 8am to 12pm (Saturday). We are closed on Sundays and Public Holidays.
Our peak hours are 10am to 12pm, and 3pm to 5pm. You are encouraged to engage with us via live-chat. Otherwise, you may also leave a call-back request and our agents will attempt to get back to you within 20 minutes.
Alternatively, you may submit your query via our online feedback form here.
23297543
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Do I need to pay duty and GST for importation of my goods?
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How do I calculate the total import duty and GST value of my dutiable goods?
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How do we obtain the HS Code?
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Can I import protein powder and health supplements into Singapore for my personal or own consumption?
Answer:
The importation of health supplements and medicinal products into Singapore is regulated by the Health Sciences Authority (HSA). Please refer to their website for more information. Alternatively,
you may submit an enquiry to HSA via email to hsa_info@hsa.gov.sg.
17837076
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