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What is the contact number of the Customs Call Centre?
Answer:
The contact number of the Customs Contact Centre is +65 6355 2000.
Our operating hours are from 8am to 6pm (Monday to Friday) and 8am to 12pm (Saturday). We are closed on Sundays and Public Holidays.
Our peak hours are 10am to 12pm, and 3pm to 5pm. You are encouraged to engage with us via live-chat. Otherwise, you may also leave a call-back request and our agents will attempt to get back to you within 20 minutes.
Alternatively, you may submit your query via our online feedback form here.
23297543
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Do I need to pay duty and GST for importation of my goods?
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Importing Other Category of Goods
Answer:
In general, all goods imported into Singapore are subject to the payment of Goods and Services Tax (GST) levied at prevailing rate on the goods' Cost, Insurance and Freight (CIF) value. This is inclusive of all other charges, costs and expenses incidental to the sale and delivery of the goods into Singapore.
Goods imported on a temporary basis for the purpose of exhibitions, repairs or other approved purposes, may be granted GST relief under the Temporary Import Scheme (TIS) subject to the conditions listed under the TIS.
50961370
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How do I calculate the total import duty and GST value of my dutiable goods?
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How do we obtain the HS Code?
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