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01 General
02 Regulation and practice
03 Salesperson registration and estate agent licensing application
04 Real estate salesperson/ Real estate agency courses, examinations, and qualifications
05 Continuing professional development (CPD)
06 Prescribed estate agency agreements
07 Dual representation
08 Commissions
09 Monies related to property transactions
10 Rental transactions
11 Advertisements
12 Anti-Money Laundering and Countering the Financing of Terrorism measures
13 Complaint handling and dispute resolution
14 Consumer education
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How can I check my renewal/auto-renewal status?
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How can I update my personal particulars?
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Answer:
If you are a practising director, partner or salesperson of an estate agent, you should approach your estate agent to update any changes in your particulars.
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How do I check my Continuing Professional Development (CPD) fulfilment?
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Answer:
Salespersons can check their Continuing Professional Development (CPD) fulfilment status via CEA’s My CPD Portal.
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How do I update my attendance for Continuing Professional Development (CPD) activities?
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Answer:
For core CPD activities, the course providers will update your attendance in the My CPD Portal. For non-core CPD activities, you can submit your attendance through the portal or submit a copy of the course certificate/email of attendance to your estate agent. Your Key Executive Officer (KEO) and his authorised users are able to update your attendance in the portal.
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How do salespersons check their registration renewal status?
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Answer:
Alternatively, you can check your application status by logging in to CEA’s e-Services using your SingPass. In e-Services, click on the “Application Status” tab. If you are an estate agent, you can check your salespersons’ renewal application status by logging in to CEA’s e-Services using your CorpPass. In e-Services, select “Salespersons Registration Renewal”, and click on the “Track Application Status Here” tab. For more information on the steps involved, you may refer to paragraph 4.1 and 4.2 of the E-Service Auto-Renewal/ Renewal Guide (Estate Agent) that was sent to KEOs on 21 September 2018.
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What is the process if a salesperson leaves the industry but wishes to apply for registration after a certain period?
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Does a property agent's duties end after the tenancy agreement is signed and the property is handed over to the tenant?
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What is the process if a salesperson leaves the industry but wishes to apply for registration after a certain period?
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13438488
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How do I check my Continuing Professional Development (CPD) fulfilment?
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Answer:
Salespersons can check their Continuing Professional Development (CPD) fulfilment status via CEA’s My CPD Portal.
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How do I lodge a complaint with CEA?
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Answer:
You may log in with your SingPass to lodge your complaint, along with the supporting documents, via the complaint form* on our website. If you do not have a SingPass account, check if you are eligible to apply for an account. You can also send us your queries, feedback, or compliments for your property agent via our feedback form. *For each complaint, CEA looks into the facts and circumstances of the case based on the evidence provided. As part of investigation work, CEA may send a copy of the complaint, including details such as the complainant’s name and the property transacted, to the estate agent concerned to obtain relevant facts of the case. Therefore, it is not possible for CEA to grant complainants anonymity.
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How do I renew my licence or registration?
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