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01 General
02 Regulation and practice
03 Salesperson registration and estate agent licensing application
04 Real estate salesperson/ Real estate agency courses, examinations, and qualifications
05 Continuing professional development (CPD)
06 Prescribed estate agency agreements
07 Dual representation
08 Commissions
09 Monies related to property transactions
10 Rental transactions
11 Advertisements
12 Anti-Money Laundering and Countering the Financing of Terrorism measures
13 Complaint handling and dispute resolution
14 Consumer education
15 Property agent transaction records initiative
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How do I check my Continuing Professional Development (CPD) fulfilment?
Answer:
You may check your Continuing Professional Development (CPD) fulfilment status via the My CPD Portal.
For the list of upcoming core CPD courses, you can visit the CPD Course Directory.
You may also refer to the Course Directory for the upcoming CPD courses under professional competencies after the rollout of the new CPD framework from 1 October 2019 onwards.
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What are the Continuing Professional Development (CPD) requirements that I need to fulfil to renew my licence or registration?
Answer:
As part of the requirements for the annual renewal of salespersons registrations, every Key Executive Officer (KEO), practising director, practising director or partner, and salesperson must fulfil a minimum of six hours of credit in each Continuing Professional Development (CPD) cycle.Of the six CPD credit hours, at least three must be on core subjects.
For the 1 October 2018 to 30 September 2019 CPD cycle, the CPD2 requirement will be waived. This means that KEOs, practising directors or partners, and salesperson do not need to attend at least one core CPD course from each of the three categories - C1, C2 and C3 - over three consecutive CPD cycles. They must, however, still fulfil the CPD1 requirement i.e. six CPD credit hours, of which at least three CPD credit hours must be under the core subjects.
C1: Professional Ethics, Estate Agents Act and Regulations
C2: Laws, Government Policies and Regulations related to estate agency work
C3: Practice-related knowledge and issues
From 1 October 2019 (i.e. 2020 CPD cycle onwards), KEOs, practising directors or partners, and salespersons must fulfil a total of six credits in each cycle under the new CPD framework – four credits under professional competencies and two credits under generic competencies.
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When is the renewal exercise for estate agents and salespersons?
Answer:
The annual renewal exercise is from 1st to 31st October of the calendar year.
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Where can I check a property agent's HDB resale flat transaction records?
Answer:
You can view HDB resale flat transaction records of property agents for the past 24 months via CEA’s Public Register. Fill in the details of the property agent in the search field and the agent’s details will be displayed. Then, click on the “View HDB Resale Transactions Records” tab to view the property agent’s records.
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Does a property agent's duties end after the tenancy agreement is signed and the property is handed over to the tenant?
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What is the process if a salesperson leaves the industry but wishes to apply for registration after a certain period?
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How do I check my Continuing Professional Development (CPD) fulfilment?
Answer:
You may check your Continuing Professional Development (CPD) fulfilment status via the My CPD Portal.
For the list of upcoming core CPD courses, you can visit the CPD Course Directory.
You may also refer to the Course Directory for the upcoming CPD courses under professional competencies after the rollout of the new CPD framework from 1 October 2019 onwards.
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How do I lodge a complaint with CEA?
Answer:
You may log in with your SingPass to lodge your complaint, along with the supporting documents, via the complaint form* on our website. If you do not have a SingPass account, check if you are eligible to apply for an account. If you are unable to apply for a SingPass account, please contact CEA for further assistance. *For each complaint, CEA looks into the facts and circumstances of the case based on the evidence provided. As part of investigation work, CEA may send a copy of the complaint, including details such as the complainant’s name and the property transacted, to the estate agent concerned to obtain relevant facts of the case. Therefore, it is not possible for CEA to grant complainants anonymity.
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How do I renew my licence or registration?
Answer:
For information on the renewal or auto-renewal of estate agent licences, refer to the Renewal of Estate Agent Licence webpage.
For information on the renewal or auto-renewal of salesperson registrations, refer to the Renewal of Salesperson Registration webpage.
If you did not renew your salesperson registration or estate agent licence during the annual renewal exercise in October, you are not allowed to conduct any estate agency work in the following year. This is because your salespersons registration or estate agent licence would have lapsed after 31 December.
If you would like to continue to practise as a salesperson or operate as an estate agent, you may do the following:
For salespersonsFor estate agents
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