sg-logo
  • contact us
  • feedback
  • sitemap
CATEGORY FAQs

  • Home
    • 01 General
    • 02 Regulation and practice
    • 03 Salesperson registration and estate agent licensing application
    • 04 Real estate salesperson/ Real estate agency courses, examinations, and qualifications
    • 05 Continuing professional development (CPD)
    • 06 Prescribed estate agency agreements
    • 07 Dual representation
    • 08 Commissions
    • 09 Monies related to property transactions
    • 10 Rental transactions
    • 11 Advertisements
    • 12 Anti-Money Laundering and Countering the Financing of Terrorism measures
    • 13 Complaint handling and dispute resolution
    • 14 Consumer education

Collapse All
Expand All
Hot Topics
How can I check my renewal/auto-renewal status?
Answer: Select below depending on the application that you are checking:
Salesperson registration renewal application
Estate agent licence renewal application

31982838
How can I contact CEA?
Answer: Visit our Contact Info page for more information.

12275793
How do I check if a property agency is licensed or a property agent is registered with CEA?
Answer:
Consumers can verify if a property agency* is licensed or a property agent is registered via CEA's Public Register on our website or via our CEA@SG mobile app available for download from the Apple store or Google Play Store.
 
The records on the Public Register reflect property agents and agencies that are currently registered and licensed with the CEA.
 
Consumers can use the property agency's name or licence number, as well as the property agent's name, registration number or mobile number to do the verification.

Consumers can verify an agent's identity from the photograph displayed in the Public Register.
 
Also, property agencies and agents who have been suspended or have had their licences or registrations revoked will not be reflected in the Public Register.

CEA has also developed an application programming interface (API) to allow companies, such as property portals, to access the Public Register information easily. Download the Public Register dataset from www.data.gov.sg.

The Public Register does not list the contact details of property agencies and property agents. You may visit the property agencies' websites to get their contact details as well as request their agents' contact information.


*Under the Estate Agents Act, estate agents refer to estate agency businesses (sole proprietors, partnerships and companies). Such businesses are commonly known as property agencies. Salespersons refer to individuals who perform estate agency work. They are commonly known as property agents.

7603471
What are the criteria for new salesperson registrations?
Answer:
Refer to CEA's Apply for Salesperson Registration webpage for the information on the application process, criteria, and fees.
 
 


7624393
What course do I have to take before I can conduct estate agency work?
Answer: I am interested to be
A salesperson with a property agency
The Key Executive Officer of a property agency

35685142
What should I do if I want to continue to practise as a salesperson for 2019 but did not submit a renewal application during the annual renewal exercise?
Answer: Your salesperson registration with your current estate agent will lapse after 31 December 2018.

If you would like to be registered for 2019, your estate agent may submit a new registration application for you after 1 January 2019.

Do note that you are not allowed to carry out any estate agency work until the new application is approved.

35504137
Most Popular Questions
Does a property agent's duties end after the tenancy agreement is signed and the property is handed over to the tenant?
Answer: Select if you are a:
Landlord

or

Tenant

7546724
What is the process if a salesperson leaves the industry but wishes to apply for registration after a certain period?
Answer: How long has the salesperson been deregistered?
Salespersons who have left the industry for more than 2 years
Salespersons who have left the industry for up to 2 years

13438488
How do I check my Continuing Professional Development (CPD) fulfilment?
Answer:

Salespersons can check their Continuing Professional Development (CPD) fulfilment status via CEA’s My CPD Portal.



13437638
How do I lodge a complaint with CEA?
Answer: You may log in with your SingPass to lodge your complaint, along with the supporting documents, via the complaint form* on our website. If you do not have a SingPass account, check if you are eligible to apply for an account. 
  
You can also send us your queries, feedback, or compliments for your property agent via our feedback form.
 
*For each complaint, CEA looks into the facts and circumstances of the case based on the evidence provided. As part of investigation work, CEA may send a copy of the complaint, including details such as the complainant’s name and the property transacted, to the estate agent concerned to obtain relevant facts of the case. Therefore, it is not possible for CEA to grant complainants anonymity.  


7538376
How do I renew my licence or registration?
Answer:

For information on the renewal or auto-renewal of estate agent licences , refer to the Renewal of Estate Agent Licence webpage.

For information on the renewal or auto-renewal of salesperson registrations , refer to the Renewal of Salesperson Registration webpage.



14805689


  • Privacy Statement
  • Terms Of Use
  • Rate our website
© Copyright 2017 Council for Estate Agencies