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Passport
Identity Card (IC)
General
Registration for 15-year-olds
Making an Appointment
Online Registration
Payment
Re-Registration
IC Registration e-Service
Collection of IC
Change of Residential Address
Change of Particulars
Damage
Loss of IC
Surrender IC
Replacement Fees
Citizenship
Permanent Residence Services
Visit Pass
Long-Term Visit Pass (LTVP)
General
Application
Payment
Completion of Formalities
Collection of Long-Term Pass Card
Loss of Valid LTVP/STP Card
Cancellation of LTVP
Update Passport Details/Residential Address For LTVP Holder
Long-Term Visit Pass - Plus (LTVP+)
Short-Term Visit Pass (STVP)
Visitor to Deliver a Child In Singapore
Student's Pass
General
Short Course
Application
Payment
Security Deposit
e-Appointment
Completion of Formalities
Collection
Loss of Valid Student's Pass Card
Update Passport Details For STP Holder
Report to VSC Appointment
Visa
General
Entry
Visa Validity
Application
Payment
Processing Time
Application Outcome
Travellers
General
Entry
Exit
GST Enquiries
Automated Clearance
APEC Business Travel Card (ABTC)
General
Eligibility
Application
Payment
Collection
Cancellation of Card
Technical Enquiries
SG Arrival Card
Birth and Death Registration
Birth and Death Extract
Birth Registration
Change of Particulars
Double-Barelled Race
General
Statutory Declaration
Death Registration
General
MyICA
Photo Requirements
Immigration Exemption Order (IEO)
Cargo Clearance
General
Export
Import
Postal Article
Revitalised ICA Crest
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How do I apply for a Visa?
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How do I submit a PR application via the e-PR system?
Answer:
You can submit a PR application via the e-PR system through ICA's website at www.ica.gov.sg. It is advisable that you read through the "Step-by-Step Guide", "Frequently Asked Questions (FAQs)" & "Explanatory Notes and Document List" on e-PR system before submitting your application online.
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Do I need a visa to Singapore?
Answer:
You will require a visa to travel to and seek entry into Singapore if you hold a travel document issued by one of the countries or places as listed. If you are unable to find your country/places and the passport types in the list, please forward a clear scanned copy of the passport\travel document's front cover and particulars page (i.e. showing holder's full name, nationality, passport number and its date of issue/expiry) to ICA for assessment. You may write to ICA_SAVE_Helpdesk@ica.gov.sg for assistance.
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I submitted my passport application but have not received any outcome/notification from ICA. Where can I check the status of my application/get the file reference number?
Answer:
The processing time for a passport is about one week upon the receipt of the application. It may take longer during peak periods. Your application will be delayed if your photograph does not meet our photo requirements. You will be notified of the outcome through a notification card by mail or email*.
You may enquire the status of your online application/get your file reference number by logging in to MyICA at www.ica.gov.sg with Singpass.
For passport applications submitted by post or deposit box, you may enquire the status via our e-Service.
Alternatively, you may write in to ICA_APPLES_Administrator@ica.gov.sg.
*For applicants who had entered a valid email address in their online application.
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Are there any extra charges/fees involved if I opt to collect my passport from a Post Office?
Answer:
There will be a service fee payable to SingPost for the successful collection of each ICA document at designated post offices. For more information, please go to SingPost's website or call SingPost's hotline at 1605.
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