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How to obtain a visa?
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I submitted my passport application but have not received any outcome / notification from ICA. Where can I check the status?
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Answer:
The processing time for a passport is about one week upon the receipt of the application. It may take longer during peak periods. Your application will be delayed if your photograph does not meet requirements. You will be notified of the outcome through a notification card by mail or email (for applicants who had entered a valid email address in their online application).
You may use iEnquiry to view/enquire on your passport application status and the necessary items to bring at the time of collection (if the application has been approved).
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How do I submit a PR application via the e-PR system?
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Answer:
You can submit a PR application via the e-PR system through ICA's website at www.ica.gov.sg. It is advisable that you read through the "Step-by-Step Guide", "Frequently Asked Questions (FAQs)" & "Explanatory Notes and Document List" on e-PR system before submitting your application online.
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Do I need a visa to Singapore?
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Answer:
Please refer to the list of countries/regions and the respective passport types who required a visa to enter Singapore. If you are unable to find your country/regions and the passport types in the list below, please forward a clear scanned copy of the passport\travel document's front cover and particulars page (i.e. showing holder's full name, nationality, passport number and its date of issue/expiry) to ICA for assessment. You may write to ICA_SAVE_Helpdesk@ica.gov.sg for assistance.
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I have received the passport expiry notice from ICA informing me to renew my passport. Can I still use my existing passport?
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Answer:
As long as your current passport has at least 6 months of remaining validity, you can continue to use it for your travels*. (*The grant of entry into a foreign country is the prerogative of the foreign immigration authority concerned. The possession of a valid passport does not always guarantee entry to foreign countries.)
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