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        • General
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      • Loss or Damaged Passport
      • Changing Particulars in Passport
      • 10-year Validity Passport
    • Identity Card (IC)
      • General
      • Registration for 15-year-olds
        • Making an Appointment
        • Online Registration
        • Payment
      • Re-Registration
        • General
        • Re-registration for 30/55-year-olds
        • Optional re-registration for 56-year-olds and above
      • IC Registration e-Service
        • General
      • Collection of IC
        • For 15-year-olds
        • For 30/55-year-olds and above
        • Collection of IC at Post Offices
      • Change of Residential Address
      • Change of Particulars
        • General
        • Minors below 21 years old
        • Permanent Residents
      • Damage
      • Loss of IC
      • Surrender IC
      • Replacement Fees
    • Citizenship
      • General
      • Application
      • Completion of Formalities
        • Approval
        • Citizenship Ceremony
        • Oath Taking (ORAL)
        • Registration
      • Renunciation of Singapore Citizenship
    • Permanent Residence Services
      • General
      • Application
      • Completion of Formalities
      • Re-Entry Permit
        • Certificate of Identity
        • Application
        • e-Appointment
        • General
        • Renewal of REP
        • Transfer of REP
        • Use of e-IACS
      • Renunciation of PR
      • Global Investor Programme (GIP)
    • Birth and Death Registration
      • Birth Registration Process
      • Stillbirth Registration Process
      • Death Registration Process
      • Extract
      • Verification of Digital Certificate
      • Change of Particulars
      • Double-Barelled Race
      • General
    • Pre-Marriage Long-Term Visit Pass Assessment
      • General
      • Technical Support
    • Long-Term Visit Pass (LTVP)
      • General
      • Application
      • Payment
      • Completion of Formalities
      • Collection of Long-Term Pass Card
      • Loss of Valid LTVP/STP Card
      • Cancellation of LTVP
      • Update Passport Details/Residential Address For LTVP Holder
    • Long-Term Visit Pass - Plus (LTVP+)
      • General
      • Letter of Consent (LOC) to work
      • Payment
    • Short-Term Visit Pass (STVP)
      • General
      • Application
    • Report to VSC Appointment
    • Special Pass
      • General
    • Visitor to Deliver a Child In Singapore
    • Student's Pass
      • General
      • Short Course
      • Application
      • Payment
      • Security Deposit
      • e-Appointment
      • Completion of Formalities
      • Collection
      • Loss of Valid Student's Pass Card
      • Update Passport Details For STP Holder
    • Visa
      • General
      • Entry
      • Visa Validity
      • Application
      • Payment
      • Processing Time
      • Application Outcome
    • SG Arrival Card
      • General
      • SGAC with Electronic Health Declaration for COVID-19
      • Technical Assistance
      • e-Pass
    • Travellers
      • General
      • Entry
      • Exit
      • GST Enquiries
    • COVID-19 Entry Requirements
    • Automated Clearance
      • Application for e-IACS
      • Motorbikes Lane
      • Passenger Hall
      • Frequent Traveller Programme
      • Automated Clearance Initiative
    • APEC Business Travel Card (ABTC)
      • General
      • Eligibility
      • Application
      • Payment
      • Collection
      • Cancellation of Card
      • Technical Enquiries
    • General
    • MyICA
    • Photo Requirements
    • Immigration Exemption Order (IEO)
    • Cargo Clearance
      • General
      • Export
      • Import
    • Revitalised ICA Crest

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Most Popular Questions
How do I apply for a Visa?
Answer:

You can apply for a visa by using our e-Service.

If you do not have a Singpass/Corppass account, you may submit the visa application through an authorised visa agent appointed by the Singapore Overseas Missions or at the nearest Singapore Overseas Mission.

You may visit the Ministry of Foreign Affairs' website under "Overseas Missions" for locations of the Singapore overseas missions. Visitors are advised to liaise with the nearest Singapore Overseas Mission direct for detailed procedure if the visa application is to be submitted at the mission or through their authorised visa agents.


Who do I contact if I encountered problem during the submission of visa application?
What if I do not have Singpass account
What are the documents required for visa applications?

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Are there any additional fees imposed for collection at post offices?
Answer:

With effect from 1 Oct 2021, Singapore residents will no longer need to pay SingPost an additional fee for passport and IC collections at participating post offices offering Alternate Service Collection (ASC). You may refer to ICA or SingPost for the list of participating post offices. 



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Do I need a visa to enter Singapore?
Answer:

You will require a visa to travel and seek entry into Singapore if you hold a travel document issued by one of the countries or places as listed here.



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How do I check the status of or retrieve the file reference number for my passport application?
Answer:
The processing time for a passport application is around one to two weeks upon the receipt of the application. The processing time will be longer if your photograph does not meet our photo requirements. You will be notified of the outcome through a notification card by mail or email*.

You may enquire the status of your online application/get your file reference number by logging in to MyICA with Singpass.

For passport applications submitted by post or deposit box, you may enquire the status via our e-Service.

Alternatively, you may write in to ICA_APPLES_Administrator@ica.gov.sg.

*For applicants who had entered a valid email address in their online application.


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How do I submit a PR application via the PR system?
Answer: You can submit a PR application via the e-Service. It is advisable that you read through the "Step-by-Step Guide", "Frequently Asked Questions (FAQs)" & "Explanatory Notes and Document List" before submitting your application online.

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