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APEC Business Travel Card (ABTC)
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Cancellation of Card
Collection
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Termination
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Biometric Identification of Motorbikers (BIKES)
enhanced-Immigration Automated Clearance System (eIACS)
Frequent Traveller Programme
Birth/Death Registration
Apply/Search for Extract
Birth Registration
Death Registration
Cargo Clearance
Export
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Import
Postal Article
Citizenship
e-Appointment
Application for e-IACS
Application for Long-Term Visit Pass
Collection of Long-Term Pass Card
Completion of Long-Term Visit Pass Formalities
Report to VSC Appointment
General
Photo requirements
Revitalised ICA Crest
Technical Support
Identity Card
Immigration Exemption Order (IEO)
MyICA
Passport
General
Passport Application
Passport Collection
General Queries
iCollect
Iris Enrolment
Over the Counter
SingPost
Permanent Residence Services
Pre-Marriage Long-Term Visit Pass Assessment (PMLA)
Re-Entry Permit
Renewal of CI
e-Appointment
Fees
General
Renewal of REP
Transfer of REP
Use of eIACS
SG Arrival Card
General
Technical Assistance
Student's Pass
Application
Collection
Completion of Formalities
e-Appointment
General
Loss of valid LTVP/STP Card
Payment
Polytechnics and Universities
Security Deposit
Short Course
Solar / Solar +
Travellers
Visa
Application Outcome
Application Procedure
Documents required
Entry
General
Payment
Processing Time
Technical
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Visit Pass
Collection of Long-Term Visit Pass (LTVP) at Alternate Sites
General
Letter of Consent (LOC) to work
Long-Term Visit Pass - Plus (LTVP+)
Long-Term Visit Pass (LTVP)
Loss of valid LTVP/STP card
Short-Term Visit Pass (STVP)
Application
General
Payment
Technical Support
Visitor to Deliver a Child In Singapore
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Do I need a visa to Singapore?
Answer:
You will require a visa to travel to and seek entry into Singapore if you hold a travel document issued by one of the countries or regions as listed. If you are unable to find your country/regions and the passport types in the list, please forward a clear scanned copy of the passport\travel document's front cover and particulars page (i.e. showing holder's full name, nationality, passport number and its date of issue/expiry) to ICA for assessment. You may write to ICA_SAVE_Helpdesk@ica.gov.sg for assistance.
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How do I submit a PR application via the e-PR system?
Answer:
You can submit a PR application via the e-PR system through ICA's website at www.ica.gov.sg. It is advisable that you read through the "Step-by-Step Guide", "Frequently Asked Questions (FAQs)" & "Explanatory Notes and Document List" on e-PR system before submitting your application online.
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I submitted my passport application but have not received any outcome / notification from ICA. Where can I check the status of my application/get the file reference number?
Answer:
The processing time for a passport is about one week upon the receipt of the application. It may take longer during peak periods. Your application will be delayed if your photograph does not meet requirements. You will be notified of the outcome through a notification card by mail or email (for applicants who had entered a valid email address in their online application).
You may enquire the status of your application by logging into MyICA at www.ica.gov.sg with SingPass 2FA.
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Are there any extra charges/fees involved if I opt to collect my passport from a Post Office?
Answer:
There will be a service fee payable to SingPost for the successful collection of each ICA document at designated post offices. For more information, please go to SingPost's website or call SingPost's hotline at 1605.
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