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SG Arrival Card
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Student's Pass
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Visitor to Deliver a Child In Singapore
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Do I need a visa to Singapore?
Answer:
If you are unable to find your country/regions and the passport types in the list, please forward a clear scanned copy of the passport\travel document's front cover and particulars page (i.e. showing holder's full name, nationality, passport number and its date of issue/expiry) to ICA for assessment. You may write to ICA_SAVE_Helpdesk@ica.gov.sg for assistance.
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How do I submit a PR application via the e-PR system?
Answer:
You can submit a PR application via the e-PR system through ICA's website at www.ica.gov.sg. It is advisable that you read through the "Step-by-Step Guide", "Frequently Asked Questions (FAQs)" & "Explanatory Notes and Document List" on e-PR system before submitting your application online.
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I submitted my passport application but have not received any outcome / notification from ICA. Where can I check the status?
Answer:
The processing time for a passport is about one week upon the receipt of the application. It may take longer during peak periods. Your application will be delayed if your photograph does not meet requirements. You will be notified of the outcome through a notification card by mail or email (for applicants who had entered a valid email address in their online application).
You may enquire the status of your application by logging into MyICA at www.ica.gov.sg with SingPass 2FA.
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Are there any extra charges/fees involved if I opt to collect my passport from a Post Office?
Answer:
There will be a service fee payable to SingPost for the successful collection of each ICA document at designated post offices. For more information, please go to SingPost's website or call SingPost's hotline at 1605.
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