Due to overwhelming passport applications, please expect a long processing time of at least six weeks. The processing time will be longer if your photograph does not meet our photo guidelines. If your photo is rejected, please follow our step-by-step guidelines and requirements for digital photo submission via this link: https://www.ica.gov.sg/photo-guidelines.
If you need to travel urgently, you may submit a request at the following link/QR code. Submission of supporting documents to substantiate the urgency of travel is necessary for assessment of your request. Such supporting documents may include hotel reservations, flight tickets, travel itinerary etc.
You will hear from us within a week, or at least 2 days in advance of your intended date of travel, whichever is earlier. Do log in to the MyICA portal at https://www.ica.gov.sg to check the status of your passport application or retrieve your passport application reference number.