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Please select a category from the left navigation bar to see the list of FAQs. Alternatively, you can type your question in "Ask Jamie" at the bottom of the screen.
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Hot Topics
How to search for a listing of organisations?
Answer:

You can type: “Which organisations provide <service name>?”

Eg. Which organisations provide youth drop-in services?



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How to search for schemes information?
Answer:
You can type: "What is the <key word> of <scheme>?"
Eg. "What is the eligibility of ElderShield?" 
Eg. "What are the benefits of the Lease Buyback Scheme?" 
 


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How to search for services location on Ask Jamie?
Answer:

You can type: “Where is the nearest <service name>”

Eg. Where is the nearest counselling centres?



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How to view a list of all the schemes and services information?
Answer:
To view a list of all the schemes and services information, 
  • select FAQS on the top right corner of MSF website
  • select Directory of Schemes and Services  
 


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Where is the Directory of Schemes and Services?
Answer: The Directory of Schemes and Services can be found in:

1. "Ask Jamie"
  • You may "Ask Jamie" on any Schemes information or location of Services
    • Example on Schemes information, "What is the subsidy amount of Silver Support Scheme?"
    • Example on Services location, "Where is the nearest meal delivery centre?"
    • Example on Listing of Services location, "Which organisations provide after school services?"

2. "FAQS" tab on the top-right corner of the MSF website
  • Click on "FAQS"
  • Choose "Directory of Schemes and Services" from the list of categories on the FAQ page for full listing


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Most Popular Questions
What child care subsidies are available for families?
Answer:

There are two components under the Infant/Child Care Subsidy framework:
  

  1. Basic Subsidy (BS) is available for all children who are Singapore Citizens and currently enrolled in an ECDA-licensed child-care centre. The amount of subsidy that a family receives depends on the working status of the mother and the type of programme that the child is enrolled in.

  2. Additional Subsidy (AS) applies to families with mothers who work at least 56 hours or more per month and the monthly household income does not exceed $7,500. 

 


For larger families with more than 5 family members including more than 2 dependents who are not earning any income, they may choose to apply for AS using Per Capita Income (PCI). In this case, the family will be eligible for AS if the PCI does not exceed $1,875. 

The PCI is calculated according to the formula below:

Per Capita Income = Total gross monthly household income of family / Number of family members living in the same household

All family members included in the application must be related by blood, marriage and/or legal adoption and living in the same residential address as reflected in the NRIC of the main applicant.  

Dependents refer to persons living in the same household who are not earning an income.​ You may also wish to refer to the ECDA Guide for Parents with children in child care centres, Child Care / Infant Care Subsidy Calculator, and List of Subsi​dy Tables and Worked Examples​ for more information.



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What are the Child Care Centres available in Singapore?
Answer: You can search for a list of child care centres here.

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How do I contact Early Childhood Development Agency?
Answer:

Early Childhood Development Agency can be contacted via its general hotline at 67359213. 



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Who can I write to give feedback on child care matters?
Answer: You may write to ECDA using this form.

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I have a query related to Teacher Certification. Who can I write to?
Answer: You may send your query to teachermatters@ecda.gov.sg.

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