sg-logo
  • Contact Us
  • Feedback
  • Sitemap
Category FAQs

  • Home
    • Childcare Information Service (ECDA)
      • Administrative Matters
      • CMS
        • General
        • User Account/HQ Account Related
      • Curriculum & School Experience
      • Early Childhood Educators / Training Providers
        • Applying for Teacher Certification
        • Continuing Professional Development
        • Early Childhood Courses
        • Early Childhood Teacher Training Courses
        • Getting Certified
        • Principal Appointment
        • Professional Programmes
        • Teacher
      • General Info
      • Healthy Preschool Matters
        • Safety, Health and Hygiene
        • Space, Facilities and Resources
      • KidSTART
      • New Licence/Registration application
        • Child Care Centres
      • Nurseries and Kindergartens
      • ONE at ECDA
        • Using ONE at ECDA (HQ and Centre Administrators)
        • Using ONE at ECDA (Programme Staff)
      • Operators
        • Managing your Centre
        • ONE ECDA
        • Setting up a Centre
        • Spalling Concrete
      • Others
      • Parents
        • Child Care Centre
          • Applying Child Care Licence
          • Enrolment and Withdrawal
        • Choose a Child Care Centre
        • Financial Matters
        • Infant Care
        • Kindergarten
          • Overview of Pre-school Education
        • Preschool Search Portal
        • Subsidies and Financial Assistance
          • Child Care Centre
          • Kindergartens
      • Precautionary Measures For Preschools
      • Preschool Search Portal
        • Indicating Interest For Child Care Centres
        • Searching for a Child Care Centre
        • SingPass & Account Issues
      • Safety & Management of Children
      • Staff Matters

Please select a category from the left navigation bar to see the list of FAQs. Alternatively, you can type your question in "Ask Jamie" at the bottom of the screen.
Collapse All
Expand All
Most Popular Questions
How do I contact Early Childhood Development Agency?
Answer:

You may wish to perform a search to find the information you need using the ‘Search’ function in our website or you can take look at our Frequently Asked Questions (FAQs) under the Parents, Operators and Educator Childhood Educators.

Alternatively, you can also call our general hotline at 6735 9213 or write to ECDA Contact.

 



1206773
What are the Child Care Centres available in Singapore?
Answer:
You can search for a list of child care centres via the Preschool Search Portal.


1065621
How do I know if there is a vacancy for my child?
Answer:

The availability of child care places in centres are indicated in the Search Results page. The system was enhanced in early 2015 to allow parents to view the centre’s vacancies by levels but this requires child care centres to provide updates on the vacancy numbers. Centres are enabled in the system to update vacancy information on child care places. This would then assist parents to conduct a more accurate search for centres that have vacancies at the required levels. However, should centres not update this information, the vacancies would not be reflected accordingly.



1340835
Who can I write to give feedback on child care matters?
Answer:
You can send us your enquiries or feedback to ECDA Contact.


1208088
I am an educator who does not have a ONE@@ECDA account. My centre has registered me in ONE@ECDA but I am not able to login to ONE@ECDA portal.
Answer:

For Foreigner, please setup your ONE@ECDA account before logging in using your FIN No and password.

For Singapore Citizen/PR, please login using your SingPass.

If you are unable to login to ONE@ECDA portal, please use the virtual assistant, Ask Jamie to submit your issues.

1077569

  • Privacy Statement
  •  Terms Of Use
  •  Rate this Website
© 2017 Government of Singapore.