Ambulance Report Cost
Amusement Ride Safety Act (ARSA)
Based Approach to Fire Safety Design
Career in SCDF
Civil Defence Auxiliary Unit
Civil Defence Emergency Handbook
Community Emergency Preparedness Programme (CEPP)
CPD Points Requirement
Electronic Submission of Fire Safety Applications
EMS - General Enquiries
Enforcement - Fire Certificate (FC)
Fire Code - Chapter 3
Fire Drills, Table-Top Exercises, In-Place Protection Drill
Fire Safety Manager (FSM)
Fire Safety Manager Course Eligibility
Fire Safety Manager Course General
Fire Safety Manager Course Payment/Funding
Fire Safety Manager Course Registration
Fire Safety Plans
Fire Station Open House
FISOPS General Information
For Building Professionals
General Submission Enquiry
How to make payment
Make-Up Pay Claim
Members of Public
P&FM General Enquiry
P&FM Import Licence
P&FM Storage Licence
P&FM Transport Licence
Payment from Public
Payment to Vendors
Pipeline and Earthwork License
Public Warning System (PWS)
Purpose Group 1 Buildings
Purpose Group 3 Buildings
Purpose Group 4 Buildings
Purpose Group 5 Buildings
Purpose Group 6 Buildings
Purpose Group 7 Buildings
Re-certification of FSM
Sale/Servicing of Fire Extinguishers
Shelter Planning and Management
Temporary Change of Use
Temporary Fire Permit / Fire Safety Certificate
TFP & FSC
Types of Courses
Waiver of Fire Safety Requirements
Most Popular Questions
How can I contact the Customer Service Centre?
The Customer Service Centre is located at HQ SCDF. The walk-in customers will be served by our Customer Service Officers at the front counters.
Save Time with our
to answer your enquiries!
For checking of fire safety plans approval & waiver of fire safety requirements status, please make use of our
For assistance, please contact us through the following ways:
SCDF General Enquiries*
Hotline: 1800 286 5555
SCDF Fire Safety Feedback (24 hours)
Hotline: 1800 280 0000 (Duty Officer)
Fire Codes Clarification
Plans Submission & Plans Audit*
Hotline: 6848 1729 (Duty Officer)
Hotline: 6848 1488 (Duty Officer)
Hotline: 6848 1441 (Duty Officer)
* The Hotlines are available during working hours from Monday to Friday.
* Due to high volume of calls and emails received, our officers may not be able to respond to your calls and emails immediately. Thank you for your understanding.
Where can I submit my job application?
if you wish to apply for a position with the SCDF.
When is the next FSM/Senior FSM course?
Please refer to Courses/Seminars under E-Services for information on the courses:
How many CPD points do I currently have?
FSMs can log in to the e-FSM portal to check their current CPD points and update their particulars.
It can be accessed via SCDF website by clicking "E-Services" under the section "Fire Safety", "e-Fire Safety Manager Portal".
Alternatively, you may log in to the e-FSM portal here:
When is the fire station open house?
The fire station open house is conducted every Saturday from 9.00am to 11.00am. All fire stations except those listed below are open to public during that period except for the following:
Banyan Fire Station
Jurong Island Fire Station
West Coast Marine Fire Station
Brani Marine Fire Station
Sentosa Fire Station